What Small Business Owners Should Look for in an IT Professional

Posted by Juliet Badmos on

When you’re trying to set up your small business, there’s a lot more to it than just finding a great venue to sell your stuff. We offer that here on Ebony Street Market, but if you want your business to grow, you’ll need more. Eventually, you’ll want to consider hiring an IT professional.

Your IT professional will determine how technical issues are resolved for your small business. They’ll also influence the efficiency of your business. What kind of technological framework are you looking for?

The demand for information technology continues to increase, making it necessary to hire a strong individual. There are a few traits and characteristics that set the best above the rest. Check out the following attributes when looking for a great IT expert for your team:


Finding someone with an educational background in IT will ensure that they're more qualified to fill the position. Look for an individual who has a relevant degree. This could include majors such as management of information systems, web development, or computer science. Don’t just focus on the IT side, but also the business side of things.

You'll want to be able to trust their background and know that they can do the job well. While a bachelor's degree is usually sufficient, aiming for candidates with advanced qualifications like a master’s can seriously uptick the quality of your investment.

Strong Communication Skills

IT professionals might do a lot of their work alone, but they still interact with other employees. They should have the ability to communicate difficult IT concepts clearly to others. This will facilitate faster repair time and better coordination between different teams.

Being able to speak in layman's terms makes it easy for everyone to understand technical issues.. Your IT professional should also be able to use the right terminology when communicating with other IT experts. You’ll want them to be able to explain their situations to you in terms that are useful for you.


Your IT professional should have more than just credentials; you’ll want a capable and qualified personality as well. Don’t compromise the core values of your company just to have someone with technical expertise. Search for someone who is friendly and helpful. The should also have a willingness to continue learning, to ensure that they can grow as your company grows.

Along with an excellent personality, they should have scheduling flexibility. IT problems can occur at any time of the day or night, meaning that they’ll likely need to be on call.

Finding the right IT professional can allow your company to thrive and become more productive on a daily basis. By finding the right candidate, you can resolve issues immediately and rely on a qualified individual to keep your information systems up and running.

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